Dreamland Coaching Privacy Policy
At Dreamland Coaching, we are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
1. Collection of Personal Information
Dreamland Coaching collects personal information that is necessary to provide our sleep coaching services. This may include:
Your name, contact details (phone number, email address, and home address).
Information about your child, such as their age, sleep patterns, medical conditions, and other relevant details.
Payment information for processing consultations.
We collect this information directly from you when you book a consultation, fill out forms on our website, or communicate with us by email or phone.
2. Use of Personal Information
The personal information we collect is used for the following purposes:
To provide you with sleep coaching services, including consultations and follow-up support.
To create and deliver personalized sleep plans tailored to your child’s needs.
To communicate with you about your consultations, support packages, or changes to our services.
To process payments and issue invoices or receipts.
For record-keeping purposes and to comply with legal obligations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Disclosure of Personal Information
Your personal information will only be disclosed:
To service providers that assist us in providing our services (e.g., payment processors).
When required by law, such as to comply with a subpoena, or other legal processes.
If you give us consent to share your information with third parties for a specific purpose.
Where possible, we will take reasonable steps to ensure that any third party with whom we share your information adheres to privacy standards as strict as ours.
4. Data Security
We are committed to ensuring the security of your personal information. We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure by using industry-standard security measures such as encryption, secure databases, and restricted access to sensitive information.
While we take these measures to protect your personal information, no method of electronic transmission or storage is completely secure. As such, we cannot guarantee absolute security, but we will notify you promptly if there is any breach of data security involving your information.
5. Access to and Correction of Personal Information
You have the right to request access to the personal information we hold about you. You may also request corrections if you believe any information we have is inaccurate or outdated. To request access or corrections, please contact us at the details provided below. We will respond to your request within a reasonable time.
6. Cookies and Online Tracking
Dreamland Coaching’s website may use cookies to improve user experience and collect information about how our site is used. Cookies are small text files that are stored on your device to track and enhance your browsing experience. You can disable cookies in your browser settings, but this may affect the functionality of our website.
We do not use cookies to track your personal information or behavior for targeted advertising purposes.
7. Third-Party Links
Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version of our Privacy Policy will always be available on our website. By continuing to use our services after any changes, you agree to the updated policy.
9. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how your personal information is handled, please contact us:
Dreamland Coaching
Email: hello@dreamlandcoaching.com
Phone: [Insert Phone Number]
Mailing Address: 30 Tyner Road, Wantirna South, 3030, VIC
We will handle any complaints in accordance with the Privacy Act 1988 (Cth) and aim to resolve issues promptly.